Contact the line

The 513 line: Cincinnati and the river counties

Dial (513) 962-0944 for a property anywhere in Hamilton County, from Harrison on the Indiana line to Anderson Township, including every Cincinnati neighborhood and suburbs such as Norwood, Blue Ash and Colerain Township.

The same number serves all of Butler County (Hamilton, Fairfield, Middletown, Oxford, West Chester), all of Warren County (Mason, Lebanon, Springboro, Franklin), all of Brown County (Georgetown, Mount Orab, Ripley) and all of Clinton County (Wilmington, Blanchester).

The 937 line: Dayton and the Miami Valley

Dial (937) 200-8811 for a property in Montgomery County, which takes in Dayton, Kettering, Huber Heights, Centerville, Trotwood and the rest of the county's suburbs and townships.

The 937 number also serves all of Greene County (Beavercreek, Fairborn, Xenia, Yellow Springs), Clark County (Springfield, New Carlisle), Miami County (Troy, Piqua, Tipp City), Preble County (Eaton), Darke County (Greenville), Shelby County (Sidney) and Champaign County (Urbana).

Counties where only certain ZIP codes are served

Six counties sit at the edge of the area, and only the ZIP codes below are covered. Addresses elsewhere in those counties are outside the service area, even if a mailing address looks close.

Partial counties and their covered ZIPs

• Clermont County (513 line): Loveland 45140 and Goshen 45122 only. Milford, Batavia, Amelia, Union Township, New Richmond and Bethel are not covered.
• Highland County (513 line): Leesburg 45135 and Lynchburg 45142 only. Hillsboro is not covered.
• Logan County (937 line): De Graff 43318, Quincy 43343 and West Liberty 43357 only. Bellefontaine is not covered.
• Union County (937 line): Milford Center 43045 only. Marysville is not covered.
• Madison County (937 line): London 43140 and South Solon 43153 only.
• Fayette County (937 line): Jeffersonville 43128 and Washington Court House 43160 only.

Places neither number reaches

Northern Kentucky is outside the area, so Covington, Newport and Florence addresses cannot be routed, even though they sit across the Ohio River from downtown Cincinnati. Columbus and the rest of Franklin County are not covered, and neither is Indiana.

Adams, Scioto and Ross counties to the east and south are also outside the list. For a property there, the homeowner's insurer or a local funeral director can usually suggest cleanup companies in that area.

No office, no email, and why

The service has no office open to visitors in Cincinnati, Dayton or anywhere else, and it does not take requests by email. Everything that matters for a cleanup, from the property's county to the provider's estimate, is handled on a phone call with the company serving that county.

That keeps the routing simple: one number for the Hamilton County side of the region, one for the Montgomery County side. If you are unsure which applies, enter the ZIP in the finder on this site, or match the county against the lists above.

Emergencies, crisis support and crime victims

If someone is injured, in danger, or has just been found, call 911. Cincinnati, Dayton and the county sheriffs across this region all dispatch through 911, and they will bring in the county coroner when a death needs investigation.

If you or someone you know is struggling after a loss or thinking about suicide, the 988 Suicide & Crisis Lifeline is open around the clock by call or text at 988.

Questions about victims compensation after an Ohio crime go to the Attorney General's Crime Victim Services section, which answers at 800-282-0515; its Columbus number is 614-466-5610.

Reporting a mistake on this website

The providers reached through the two numbers do not edit this site. Still, if you spot a wrong ZIP, an outdated coroner address in Xenia or Lebanon, or a misnamed road, you can call either line and ask that a correction be passed on, giving the page address and what looks wrong. Every town page is also rechecked against its public sources on a six-month cycle, as the research standards page explains.